高速公路服务区服务管理规范 Specification of service and management of expressway service area43 湖南省地方标准 ICS CCS 03.220.20 R 10 DB43/T923—2023 发 布 湖南省市场监督管理局2023-0 2发布-17 2023-05实施-17代替 DB43/T 923—2014 DB43/T 923—2023 I 目 次 前言 ································ ································ ································ ························ Ⅲ 1 范围 ································ ································ ································ ····················· 1 2 规范性引用文件 ································ ································ ································ ······ 1 3 术语和定义 ································ ································ ································ ············ 1 4 总体要求 ································ ································ ································ ··············· 2 4.1 基本要求 ································ ································ ································ ········· 2 4.2 服务要求 ································ ································ ································ ········· 2 4.3 管理要求 ································ ································ ································ ········· 3 4.4 可持续发展要求 ································ ································ ································ 3 5 经营区域服务管理要求 ································ ································ ····························· 4 5.1 车辆能源补给 ································ ································ ································ ··· 4 5.2 零售 ································ ································ ································ ··············· 5 5.3 餐饮 ································ ································ ································ ··············· 6 5.4 车辆维修 ································ ································ ································ ········· 8 5.5 客房 ································ ································ ································ ··············· 9 5.6 车辆加水 ································ ································ ································ ······· 10 6 公共区域服务管理要求 ································ ································ ··························· 11 6.1 停车场 ································ ································ ································ ·········· 11 6.2 公共厕所 ································ ································ ································ ······· 12 6.3 司乘人员休息区 ································ ································ ······························ 13 7 设施设备管理要求 ································ ································ ································ · 15 7.1 安防系统 ································ ································ ································ ······· 15 7.2 环保系统 ································ ································ ································ ······· 15 7.3 信息系统 ································ ································ ································ ······· 16 7.4 导向系统 ································ ································ ································ ······· 17 7.5 建筑设施设备 ································ ································ ································ · 17 7.6 其他设施 ································ ································ ································ ······· 19 8 安全与应急管理要求 ································ ································ ······························ 20 8.1 基本要求 ································ ································ ································ ······· 20 8.2 消防疏散 ································ ································ ································ ······· 20 8.3 突发公共卫生事件 ································ ································ ·······